Returns & Exchanges

Effy Jewelry is committed to your complete satisfaction, offering a 30-day return policy for a full refund or exchange on all unworn items in their original condition. We strive to ensure your fine jewelry shopping experience is as brilliant as our gemstones.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team or visit our online returns portal to obtain a Return Authorization Number (RA#) and a prepaid shipping label.

• 2.
  Pack Securely

  Place your jewelry in its original presentation box and include all original documentation, including the appraisal and certificates, inside a secure shipping carton.

• 3.
  Ship the Package

  Affix the provided insured shipping label to your package and drop it off at any authorized carrier location, ensuring you obtain a receipt for tracking.

• 4.
  Inspection and Refund

  Once received, our quality assurance team will inspect the item to verify its condition; refunds are typically processed to your original payment method within 7-10 business days.